Call Recording Reports$99.00 for 25 year licenseMany industries must record and archive calls for Customer Satisfaction, Employee Evaluation and Training, Security, and Legal Compliance reasons. Managing these recordings within Asterisk typically involves lots of management time sorting and filtering CDR reports to manually extract system call recordings.Tired of searching the system Call Detail Records for call recordings? Running out of storage on your system due to required archiving of call recordings? With the Call Recording Report Module you can View, Sort, Listen, Archive and download all recorded calls on your system. Features:. View Recordings By Year, Month and Date. Auto Archive calls recorded by Asterisk in FreePBX.
Download archives as.tgz file that can be opened using common tools like Winzip or 7-Zip. Directly listen to and download all call recordings that exist on your system. As archives are created the oldest archive is deleted to control disk storage. Archives are created on the 1st of every month. Module auto generated email reminders at time of Archive Creation. Sort Recordings by Call Type, Source, Destination, Time, or Duration.
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It should work and does.There can be one of several reasons why it’s not working.First check that you enabled the feature, to do that go into the feature codes and check that it is defined and enabled. If it is disabled it will not work.Second, the issue might be that your local phone dialplan does not allow for that code sequence to be transmitted thus used. So try and adjust the phones internal dialplan to allow it and/or go into the general features and change the code to something it will allow.
In FreePBX,1 - Ensure Feature Code “In-Call Asterisk Toggle Call Recording” is enabled and set to.1.2 - On the General Settings page, add “wW” to “Asterisk Dial command options” making its value “trwW”. Also, add “wW” to “Asterisk Outbound Dial command options.” Hover over the labels for a full description of these options.3 - On the extension, make sure “Record Incoming” and “Record Outgoing” are set to “On Demand”.Attempt to record the call.
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If that does not work, set the extension to always record the phone call and make a test call. What types of phones are you using?Have you tried this with a softphone like x-lite?I assume that /etc/asterisk/featuresfeaturemapadditional.conf contains automon=.1What are the permissions and owner:group set to on /var/spool/asterisk/monitorWhich version of asterisk? Which version of FreePBX? What Operating System?Perhaps this will help:NetFortris channel partner program is designed to help our partners build life-long, profitable customer relationships.
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